Contact us by Email, Telephone or Snail mail
We take our customer care very seriously. While our aim is to make our
website useful and informative, we are happy to provide direct assistance and
welcome you to contact us.
You may contact us directly using:
For General Information::
SALES@carco.com
For Software Licensing or Registration Questions:
LICENSING@carco.com
For Domain Name or DNS Information:
DNS@carco.com
We will normally respond to emails the next business day, during regular business hours.
All email correspondence is completely confidential.
For immediate service or support, please call our offices at 314-781-1221. Service Representatives are available during regular business hours from 8am to 5pm Monday through Friday.
For emergency service outside regular business hours, existing customers
may use our 24/7 Emergency Paging System, and the on-call technician will
try to respond within 1 hour or less. (NOTE: Emergency Service is
only available to active customers)
Please send any specific information about your request so we can direct
it to the appropriate people:
To speak with a Sales Representative or for Technical Support, please call or Main Office at 314-781-1221
Monday to Friday 8:00am to 5:00pm (EST)
Saturdays, Sundays and federal holidays please leave a message. A
customer representative will contact you within 24 hours of the first
business day.
If you are an existing customer, and this is an off-hours emergency, you
will be able to use our 24/7 Emergency Paging System and a technician will normally respond within 1 hour.
You may also send information to our main offices located at:
- Computer Applications
- 7600 Dale Avenue
- St. Louis, MO 63117
